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How can we help you?

I want to send you a recorded delivery letter or PEC (certified email). What is the address I should use and which information should I include?

Giving notice on the DoveVivo App is valid for all extends and purposes, however, if you prefer to send us a recorded delivery letter you can do so by sending it to our legal and operational headquarters in Milan, located on 66 Viale Stelvio, 20159.
The information required for us to process your notice is as follows: - type of notice (in line with policy, with a replacement, in advance) - the date you want to leave your room - your IBAN (so we can return your security deposit) - name connected to the bank account - bank name - BIC or SWIFT code (for foreign bank accounts only)
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