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Is maintenance included in my contract?

The comprehensive service provided to all our tenants also includes ordinary and extraordinary maintenance work, which is covered in the tenancy agreement and provided by a team of our DoveVivo technicians and professionals.
The only maintenance work excluded from your contract is that which becomes necessary as a result of your negligence, neglect or misuse of any of the fixtures we provide. But even in these situations, our technicians will attend for an extra charge to be quantified retrospectively based on the extent of reported damage.