How can we help you?
Is my room cleaned before check-in?
Of course, your room will be cleaned shortly before your check-in by our cleaning company. You only need to worry about buying sheets, blankets, pillow and towels.
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What should I do if my room has not been cleaned?
If, in the unlikely event that you do not find the room clean when you enter the flat, we kindly ask you to contact us on +39 02 36697390 and open a request via the app (by clicking NO to the question "Did this answer help you?") attaching photos of the room's condition when you check in.
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